Refund & Cancellation Policy

1. Instant Self-Service Cancellation

You may cancel your SaveTheSystem Pro subscription at any time with a single click directly inside your Account Settings or on the Pro Tier page.

Upon cancellation:

• No further charges or renewals will occur.
• You will retain uninterrupted Pro access until the conclusion of your current 30-day paid billing cycle.

2. Refund Eligibility & Rules

Due to the immediate access granted to our complete suite of proprietary failure models, architectural solutions, and scenario logic:

• Partial Billing Cycles: We do not provide prorated or partial refunds for days remaining in a monthly cycle once a renewal occurs.
• Technical Billing Errors: In the rare event of duplicate charges or system errors caused by payment gateway communication failures, we will issue a full 100% refund immediately upon notification.
• 7-Day Grace Exception: If you were unintentionally charged on an unwanted recurring renewal and have not accessed or completed any simulation scenarios during that cycle, you may request a full refund within 7 days of the charge.

3. How to Request a Refund

To submit a billing discrepancy or refund request, please email billing@savethesystem.site with:

• Your registered account email address.
• The Razorpay payment/subscription ID from your receipt.

Our support team reviews and processes eligible refund requests within 2 business days. Approved refunds are credited directly back to your original payment method within 5–7 business days per banking settlement timelines.